Shipping policy

VYRA — Shipping Policy

Last updated: 5 July 2026

At VYRA, we want your order to reach you smoothly and arrive in perfect condition. Please read the details below so you know exactly what to expect.

VYRA products are sold by WISEE LTD, a company registered in England and Wales (Company No.16778099).

Free Shipping

We're pleased to offer free standard shipping on all orders — no minimum spend, no hidden fees at checkout.

Processing Time

Orders are processed and dispatched within 1–2 business days of your order being placed. Orders placed on weekends or public holidays are processed the next business day.

You'll receive a confirmation email when your order is on its way.

Delivery Time

Once dispatched, your order typically arrives within 8–12 days.

Please note this is an estimate. Delivery times may occasionally be affected by customs, carrier delays, or busy periods outside our control.

Shipping destinations: We currently ship to US Market only.

Order Tracking

Once your order ships, we'll email you a tracking number so you can follow your parcel every step of the way. If you haven't received tracking within 3 business days of ordering, please check your spam folder or contact us.

Duties & Taxes — All Included

The price you see is the price you pay. Any applicable import duties and taxes on your order are covered by us — you'll never be charged extra fees on delivery. No surprise customs bills, no doorstep charges.

The only amount you pay is the total shown at checkout.

Missing, Delayed, or Damaged Parcels

  • Delayed: If your order hasn't arrived within 14 days of dispatch, contact us at support@vyradaily.com and we'll investigate with the carrier.
  • Damaged: If your order arrives damaged, email us at support@vyradaily.com within 24 hours with your order number and a photo, and we'll make it right.
  • Wrong address: Please double-check your shipping address at checkout. We can't be responsible for orders delivered to an incorrectly entered address, though we'll always try to help.

Questions?

We're happy to help with anything shipping-related.

Email: support@vyradaily.com

This policy does not affect your statutory rights as a consumer.